All orders are processed within 2 to 3 working days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We will email you if there are any delays.

Orders within New Zealand will be sent by third-party courier companies. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

The delivery timeframes are usually 1-2 working days to Wellington, 2-3 working days to North Island, 3-5 working days to South Island. Please note rural deliveries might take up to 8 working days.